999bo Terms and Conditions

1. Definitions and Applicability

The key terms used in these Terms are defined as follows:

• "Platform" refers to the 999bo website, mobile version, and all associated services.
• "User" or "Member" refers to any person who is registered on the platform and holds an active account.
• "Account" refers to the registered profile created for the personal and sole use of each user.
• "Bonus" refers to any financial or credit benefit granted by the platform.
• "Bet" refers to the activity of wagering money on any game or cricket match.

These Terms apply to all persons residing in Bangladesh and using the platform. These Terms take effect from the moment you access or use the platform.

2. Eligibility Requirements

The following conditions must be met to open an account on the platform:

• The user must be at least 21 years of age or older.
• The user must register of their own free will and with full awareness.
• The same person may not open more than one account.
• The user must provide accurate and verifiable information.
• The user must comply with all applicable policies of 999bo.

If any person provides a false age or false information, the account will be immediately closed and the associated balance may be forfeited.

3. Account Registration and Security

3.1 Registration Process

To open an account on the 999bo platform, you must provide accurate personal information. The name, date of birth, and contact details provided at registration must be verifiable and truthful. If necessary, 999bo may request that a member submit a national identity card or other documents for identity verification.

3.2 Single Account Policy

Each person may hold only one account. If multiple accounts belonging to the same person are detected, both accounts will be closed and all bonuses received will be forfeited.

3.3 Account Security

It is your responsibility to keep your login credentials (username and password) completely confidential. Sharing login credentials with third parties is strictly prohibited. If you suspect any unauthorized access to your account, notify the 999bo support team immediately.

4. Deposit and Withdrawal Policy

4.1 Deposit Rules

The minimum deposit amount on the 999bo platform is ৳500. The following payment methods are accepted for deposits:

• bKash
• Nagad
• Rocket
• Upay
• Bank Transfer

Deposits must be made only from a mobile wallet or bank account registered in your own name. Third-party payments are not accepted.

4.2 Withdrawal Rules

The minimum withdrawal amount is ৳800. Withdrawal requests from successfully verified accounts are generally processed within 10 to 45 minutes. Withdrawals can only be made using the same method that was used for the deposit.

4.3 Transaction Verification

999bo reserves the right to verify any suspicious transaction. If a fraudulent or unusual transaction is detected, the account may be temporarily suspended.

5. Bonus and Promotion Policy

5.1 Welcome Bonus

999bo offers new members a 100% bonus on the first deposit up to ৳15,000. A minimum deposit of ৳500 is required to receive this bonus.

5.2 Wagering Requirements

To make the welcome bonus withdrawable, the total bonus amount must be wagered 10 times (10x). For example, if you receive a ৳1,000 bonus, you must place a total of ৳10,000 in bets before withdrawing.

• There is a set time limit for completing the wagering requirement — details are stated in the bonus terms.
• Claiming bonuses from multiple accounts is strictly prohibited.
• Bonuses may only be used on eligible games or markets.
• Other promotions and offers may have separate terms and conditions.

5.3 Right to Cancel Bonuses

999bo reserves the right to modify, limit, or cancel any bonus offer at any time. If a violation of bonus terms is found, the relevant bonus and any winnings obtained through it will be forfeited.

6. Betting and Gaming Rules

6.1 General Betting Rules

The 999bo platform offers various types of gaming services including cricket betting, live casino, and slots. Each game or event has its own rules, which are detailed on that game's page.

• A bet that has been confirmed cannot be changed or cancelled.
• 999bo reserves the right to cancel any bet placed unintentionally due to a technical error.
• In cricket betting, bets can be placed on BPL, IPL, T20, and other international matches.
• If a match or event is cancelled, the outcome will be determined according to the applicable rules.

6.2 Results and Dispute Resolution

In any dispute regarding a game result, the decision of 999bo will be considered final. Nevertheless, members may contact the support team via live chat to discuss the matter.

7. Prohibited Activities

The following activities are strictly prohibited on the 999bo platform:

• Operating multiple accounts by the same person.
• Strategic betting intended to circumvent bonus terms (bonus abuse).
• Money laundering or processing of illegal funds.
• Any form of fraud, manipulation, or dishonest conduct.
• Use of software bots, scripts, or automated methods.
• Unauthorized access to another member's account.
• Attempting to undermine the platform's security systems.
• Betting activities on behalf of minors.

8. Account Suspension and Closure

8.1 Suspension by 999bo

999bo may temporarily or permanently close any account under the following circumstances:

• Evidence or reasonable suspicion of a breach of the Terms.
• Failure to complete identity verification or provision of false information.
• Suspicious financial transactions.
• Security-related reasons or instructions from authorities.

8.2 Closure by Member

Any member may close their own account. To request account closure, contact the support team via live chat. It is possible to withdraw the existing verified balance before the account is closed.

9. Privacy and Data Protection

999bo gives the highest priority to the protection of members' personal information. Our full data protection policy is available on the Privacy Policy page. In brief:

• All transactions are secured through SSL encryption.
• Personal information is not sold or shared with third parties.
• Documents collected for identity verification are stored securely.
• Members may request to review and correct their stored information.

10. Limitation of Liability

999bo makes every effort to operate the platform correctly. Nevertheless, 999bo's liability is limited in the following matters:

• Issues caused by internet disconnection or the user's own device.
• Unauthorized access to an account due to the user's own negligence.
• Delays or errors by third-party payment providers.
• Unexpected technical issues or force majeure events.

999bo will not be liable for any indirect, incidental, or consequential damages. The 24/7 support team is always ready for the prompt resolution of technical issues.

11. Responsible Gambling Commitment

999bo believes that gambling is a form of entertainment — not a source of income. To ensure responsible gaming, we provide the following features:

• The ability to set personal deposit limits.
• Self-exclusion program — temporary or permanent.
• 24/7 support via live chat in Bengali.
• Tools and information for identifying problematic gambling.

To learn more about responsible gaming, visit our Responsible Gaming page. If you or someone you know seems to be struggling with a gambling addiction, please seek help.

12. Changes to Terms and Conditions

999bo reserves the right to modify, add to, or cancel these terms and conditions at any time. In the case of important changes, members will be notified in advance by email or through the platform.

Continuing to use the platform after any changes will be considered acceptance of the new terms and conditions. It is therefore recommended that you review this page regularly.

13. Contact and Dispute Resolution

For any questions, complaints, or suggestions regarding these terms and conditions, please contact our support team:

• Live Chat: 24/7 — a team ready to provide instant assistance in Bengali is always available.
• Email: [email protected]

In the event of any dispute, an attempt will first be made to reach a friendly resolution through our support team. The decision of 999bo in interpreting and applying these terms and conditions will be considered final.